Return policy
RETURN POLICY
Mandara, will happily exchange merchandise within 7 days of receipt of goods. Items must be returned unused and in original condition.
All sizing and measurement information is available on our Size chart, so please choose carefully before purchasing.
Mandara DOES NOT return items that are on sale. All SALE ITEMS ARE FINAL.
Mandara, does not refund items unless there is a manufacturer fault. The items can, however, be exchanged.
When returning your merchandise, consider using a trackable shipping service, as we cannot be liable for missing parcels. You are responsible for the cost of shipping if you are returning your item(s). Shipping costs are non-refundable.
Our handbags are handmade using genuine leather and therefore may show slight variations and scaring. This a part of what makes them unique and beautiful. Our products are crafted by hand, and therefore may vary slightly from the photos.
Leather colour may vary from photos due to the nature on the leather dying process. No batch of leather is ever the same, that what makes your bag unique.
Please e-mail us at info@mandarabags.com to arrange an exchange